The most crucial purpose of DevOps would be to stop working silos to accelerate delivery and make improvements to service reliability. Applying CI/CD (steady integration and continual deployment), infrastructure as code (IaC), and automated tests empower groups to deploy IT services speedily and successfully whilst reducing downtime and risk. c) https://enterpriseservicemanageme14670.bcbloggers.com/32572110/top-latest-five-enterprise-service-management-esm-urban-news